Retrospective Service Disruption - ID3Global - Trust Core (0411)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 11:31 – 12.12 GMT 04/02/2025

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 04, 2025 - 13:55 GMT
This incident affected: GBG ID3global (Trust Core (0411)).