Retrospective Service Disruption - ID3Global /Germany, Switzerand, Austria Financial
Incident Report for GBG
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against Germany Financial (0251), Switzerland Financial Data (0253) and Austria Financial (0252)

The incident duration was between 23.28 02/05/21 – 00.11 BST 03/05/21

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or
*calls cost 5p per minute plus your telephone company’s network access charge
Posted May 03, 2021 - 13:53 BST
This incident affected: GBG ID3global (Austria Financial (0252), Germany Financial (0251), Switzerland Financial Data (0253)).