Notification of Planned Supplier Maintenance - Cloudcheck DIA - NZ Passport / Birth and Citizenship Documents

Scheduled Maintenance Report for GBG

Completed

Start Date and Time
27 November 2025 — 11:45PM AEDT

End Date and Time
28 November 2025 — 2:10PM AEDT

Posted Nov 28, 2025 - 03:26 GMT

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Work window scheduled for:
5pm NZDT, Friday 5 December and 1am NZDT, Monday 8th December

There is additional contingency time allocated through to 5am NZDT, Tuesday 9th December if significant issues are identified

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

Posted Nov 28, 2025 - 02:14 GMT

This scheduled maintenance affected: GBG Cloudcheck (NZ Passport, New Zealand Birth Certificate, New Zealand Citizenship).