This notification is to inform you of planned maintenance work being carried out by our supplier Simple KYC.
We wish to inform you that our mid-year disaster recovery testing is scheduled for the last weekend of June 2026. This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption at our primary data center.
Testing will commence at 11:00 PM on Friday, June 26, 2026, and conclude at 7:00 AM on Saturday, June 27, 2026 (Australian Eastern Standard Time).
Please note that service interruptions are anticipated during the following periods (AEST):
From 11:25 PM on Friday, June 26, 2026, to 12:10 AM on Saturday, June 27, 2026
From 12:45 AM to 1:30 AM on Saturday, June 27, 2026
From 2:05 AM to 2:50 AM on Saturday, June 27, 2026
We advise users to avoid accessing the system during this period.
During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted Jun 18, 2026 - 01:03 BST
This scheduled maintenance affects: GreenID (Simple KYC Platform).