Retrospective Service Disruption - ID3Global - International Sanctions - FCRA (0307)
Incident
Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the International Sanctions - FCRA (0307).
The incident duration was between 20:02 – 22:27 BST 02/04/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
The incident duration was between 20:02 – 22:27 BST 02/04/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
This incident affected: GBG ID3global (International Sanctions - FCRA (0307)).