We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 15:23 GMT 23/02/2026 – 11:53 GMT 27/02/2026
Posted Feb 27, 2026 - 12:10 GMT
Update
We are continuing to investigate this issue.
Posted Feb 26, 2026 - 18:12 GMT
Update
We are continuing to investigate this issue.
Posted Feb 26, 2026 - 15:16 GMT
Update
We are continuing to investigate this issue.
Posted Feb 26, 2026 - 11:59 GMT
Update
We are continuing to work with our data supplier on this issue.
Posted Feb 26, 2026 - 09:09 GMT
Update
We are continuing to investigate this issue.
Posted Feb 25, 2026 - 20:06 GMT
Update
Our teams are in communications with our supplier to assist in resolving this issue. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Feb 25, 2026 - 09:01 GMT
Update
We are continuing to investigate this issue.
Posted Feb 24, 2026 - 15:57 GMT
Update
We are continuing to investigate this issue.
Posted Feb 24, 2026 - 12:16 GMT
Update
We are continuing to investigate this issue.
Posted Feb 23, 2026 - 19:41 GMT
Investigating
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Feb 23, 2026 - 16:32 GMT
This incident affected: GBG ProID (ProID - UK Credit Bureau (Advanced) (0395)).