We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 10:45 – 13:39 BST 20/07/2020
Posted Jul 20, 2020 - 13:44 BST
Investigating
We are continuing to work with our supplier and an update will be provided 14:30 BST 20/07/2020.
Posted Jul 20, 2020 - 13:32 BST
Update
Unfortunately, the service issue is ongoing. We continue to treat this matter as a priority and our technical team are working with our supplier to restore service.
Posted Jul 20, 2020 - 12:31 BST
Update
We are continuing to work on a fix for this issue.
Posted Jul 20, 2020 - 11:30 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 20, 2020 - 10:59 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261)).