Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the item checks listed above.
The incident duration was between 19:28 – 19:43 BST DATE 13/04/2025
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Apr 13, 2025 - 20:21 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261), UK Credit Header (0154/0155)).