Service Disruption - Cloudcheck Australian Passport

Incident Report for GBG

Resolved

Issue resolved
Start Date and Time - 11 December 2025 — 12:25PM AEDT
End Date and Time - 12 December 2025 — 9:30AM AEDT
Posted Dec 11, 2025 - 22:49 GMT

Investigating

Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the services listed below.
Posted Dec 11, 2025 - 02:33 GMT
This incident affected: GBG Cloudcheck (Australian Passport).