We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Jul 17, 2026 - 05:41 BST
This incident affected: GreenID (ASIC Personal Name Search, Experian Australian Credit Header, Australian Tenancy File, Data Co-Op Database, FCS Public Number Directory, FCS NAD File, NZTA NZ Drivers Licence, Experian NZ Credit Header, TINZ - Tenancy Information (NZ), FCS Experian Data Sources, NZ Experian Tenancy (FCS)).