Retrospective Service Disruption - Cloudcheck - DVS - Centrelink Concession Card

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from using our:

DVS - Centrelink Concession Card

Start Date and Time
26/03/2026 20:18 AEDT

End Date and Time
26/03/2026 21:50 AEDT

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Mar 26, 2026 - 20:43 GMT
This incident affected: GBG Cloudcheck (Australian Centrelink).