We recently experienced an issue affecting our Capture V4 service in the US region. Customers may have encountered mismatched results, where the address shown via Find did not match the retrieved addresses. This was due to unexpected sync issues following a planned change deployment. This also briefly impacted availability and caused some errors.
Our support teams have implemented a fix, and results quickly returned to normal.
We have identified multiple actions to prevent this from happening again.
We appreciate your patience and support as we work through these improvements. Our commitment to providing reliable and high-quality services remains our top priority.
Thank you for your understanding.