Service Incident for GBG GO Platform

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 13:07 – 13:34 BST 02/09/2025
Posted Sep 02, 2025 - 14:01 BST

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 02, 2025 - 13:18 BST
This incident affected: GBG GO Platform (Data Verification - Germany: Schufa, Data Verification - Germany: Schufa with birthplace).