Retrospective Service disruption - ID3global - UK Credit Header (0154/0155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header.

The incident duration was between 08:32 - 08:45 GMT DATE 13/01/22

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 13, 2022 - 09:10 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155), UK Credit Header (0154/0155) - Match level Advanced/Enhanced).