Service Disruption - GBG Identity Solution - Verify Person

Incident Report for GBG

Resolved

GBG are pleased to advise that a fix has been deployed and service has been restored.

Resolved: 15:40

Posted Sep 16, 2020 - 15:56 BST

GBG Support teams are continuing to work on resolving the incident. Further updates to follow.

Posted Sep 16, 2020 - 09:15 BST

Some Verify Person transactions are producing errors and not completing successfully. GBG support teams are currently investigating to resolve.

Posted Sep 15, 2020 - 17:39 BST