Retrospective Service Disruption - Loqate / Verify
Incident Report for GBG
Resolved
Please be advised that GBG Support teams identified an issue affecting the following Verify endpoints only:
api.loqate.com
saas-proxy.loqate.com
api-proxy.everythinglocation.com

All other endpoints/URLs were unaffected during this time and support teams are continuing to investigate the root cause and preventative actions.

The incident duration was between 08:40-09:19 BST 22/09/2022

GBG would like to apologise for any inconvenience caused during this time whilst we worked to resolve this issue and if you need to speak to us regarding this notification, please contact the helpdesk via loqatesupport@gbgplc.com
Posted Sep 22, 2022 - 09:48 BST
This incident affected: Loqate (Verify).