We’re pleased to inform you that the service disruption to the Credit Header advanced features, Bank Account Verification and Geo Lifestyle we reported earlier is now resolved.
The incident duration was between 01.00 – 08.35 BST 03/09/21
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge