Retrospective Service Disruption - ID3global / UK Credit Reference Bureau (Advanced) (0405)

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the item check:
UK Credit Reference Bureau (Advanced) (0405)

The incident duration was between 13:27-13:41 GMT on 27/11/2023.

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 27, 2023 - 14:22 GMT
This incident affected: GBG ID3global (UK Credit Reference Bureau (Advanced) (0405)).