Service Incident for ID3global - Canada Credit (Fintrac) (0404)

Incident Report for GBG

Resolved

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 29/04/2026 00:04 BST

Incident Resolution Time: 29/04/2026 09:22 BST
Posted Apr 29, 2026 - 09:49 BST

Investigating

We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 29/04/2026 01:01 BST

Next Update: 29/04/2026 12:00 BST
Posted Apr 29, 2026 - 08:56 BST

Identified

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Apr 29, 2026 - 01:02 BST
This incident affected: GBG ID3global (Canada Credit (Fintrac) (0404)).