Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the following item checks:
0251 - Germany Financial
0252 - Austria Financial
0253 - Switzerland Financial
The incident duration was between 13.00 – 13.30 GMT 15/11/2022
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge