Retrospective Service Disruption - ID3Global 0251 - Germany Financial, 0252 - Austria & 0253 - Switzerland Financial
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the following item checks:

0251 - Germany Financial

0252 - Austria Financial

0253 - Switzerland Financial

The incident duration was between 13.00 – 13.30 GMT 15/11/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 15, 2022 - 13:00 GMT