Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 26/02/2026 00:00 AEST
Incident Resolution Time: 29/05/2026 00:00 AEST
Posted May 28, 2026 - 22:16 BST
Update
This is still being investigated and we're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 28/05/2026 08:00 AEST
Posted May 27, 2026 - 06:20 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 25/05/2026 17:00 AEST
Posted May 24, 2026 - 23:07 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 25/05/2026 08:00 AEST
Posted May 22, 2026 - 07:18 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 22/05/2026 17:00 AEST
Posted May 21, 2026 - 22:31 BST
Update
We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 22/05/2026 09:00 AEST
Posted May 21, 2026 - 07:42 BST
Update
Please note - this degradation of service only affects scanned Northern Territory Drivers Licences.
Incident Start Time: 20/05/2026 16:00 AEST
Next Update: 21/05/2026 17:00 AEST
Posted May 21, 2026 - 00:40 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Posted May 21, 2026 - 00:34 BST
This incident affected: GreenID (GreenID Biometric / Scan).