Notification of Planned Supplier Maintenance - Cloudcheck DIA - NZ Passport / Birth and Citizenship Documents

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted Dec 07, 2025 - 12:01 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 05, 2025 - 04:00 GMT

Scheduled

This notification is to inform you of planned maintenance work being carried out by our supplier.

Work window scheduled for:
5pm NZDT, Friday 5 December and 1am NZDT, Monday 8th December

There is additional contingency time allocated through to 5am NZDT, Tuesday 9th December if significant issues are identified

During the dates/times specified, the expected impact will be limited to a short outage window of approximately TWO to THREE hours from our provider only.
Posted Dec 02, 2025 - 04:54 GMT
This scheduled maintenance affected: GBG Cloudcheck (NZ Passport, New Zealand Birth Certificate, New Zealand Citizenship).