Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3 Hong Kong Population (0324) item check.
The incident duration was between 15:42 GMT 09/02/2021 – 02:24 GMT 10/02/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
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