Retrospective Service Disruption - ID3Global Hong Kong Population (0324)
Incident Report for GBG
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3 Hong Kong Population (0324) item check.

The incident duration was between 15:42 GMT 09/02/2021 – 02:24 GMT 10/02/2021

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 10, 2021 - 09:39 GMT
This incident affected: GBG ID3global (Hong Kong Population (0324)).