Retrospective Service Disruption - ID3Global Germany Schufa (0228)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3 Germany Schufa 0228 item check.

The incident duration was between 02:39 BST – 04:02 BST 01/04/2024

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Apr 01, 2024 - 09:00 BST
This incident affected: GBG ID3global (Germany Schufa (0228)).