Service Incident for - GBG Investigate - Investigate API

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident was resolved as of 11:27 BST - DATE 07/08/25
Posted Aug 07, 2025 - 12:09 BST

Update

We are continuing to investigate this issue.
Posted Aug 07, 2025 - 09:32 BST

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 16:28 BST

Investigating

An issue with certificates has been identified with the Credit Linked Addresses Plus service in the Investigate API and all requests are currently failing.
This affects the Investigate API service only and the Investigate UI service is working as expected.
Posted Aug 06, 2025 - 16:27 BST
This incident affected: GBG Investigate (Investigate API).