Service Incident for ID3global - UK Mobile Identity Verification (0543)

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 09:03 BST 01/07/2025 – 09:24 BST 02/07/2025
Posted Jul 02, 2025 - 09:37 BST

Update

We are continuing to work on a fix for this issue.
Posted Jul 01, 2025 - 20:05 BST

Identified

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 01, 2025 - 19:48 BST
This incident affected: GBG ID3global (UK Mobile Identity Verification (0543)).