GBG Support teams identified an issue affecting the Phone Validation overnight which caused a brief outage. Some other Loqate services may have experienced brief periods of degradation. Action was taken to restore service and a full root cause investigation is currently underway. GBG would like to apologise for any inconvenience caused whilst we worked to resolve this.
The incident duration was between 01.34 – 03.42 BST 04/08/2022
To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact the helpdesk via loqatesupport@gbgplc.com
Posted Aug 04, 2022 - 10:15 BST
This incident affected: Loqate (Phone Verification).