Service Disruption - greenID DVS NSW Birth, marriage and change of name certificates

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

Start Date and Time: 12 July 2024 — 1:53PM AEST

End Date and Time: 12 July 2024 — 2:54PM AEST

Posted Jul 12, 2024 - 06:03 BST

Identified

NSW Birth, marriage and change of name certificates are unexpectedly unavailable.

The transaction with NSW Birth, marriage and change of name certificates datasources may return errors.

Start Date and Time 12 July 2024 — 1:53PM AEST

The resolution time is currently unknown.

Posted Jul 12, 2024 - 05:04 BST

This incident affected: GreenID (DVS - NSW Birth, Marriage and Change of Name Certificates).