Retrospective Service Disruption - GreenID - DVS - Medicare Card

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from using our:

DVS - Medicare Card

Start Date and Time
06/12/2025 21:05 AEDT

End Date and Time
08/12/2025 08:06 AEDT

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Dec 07, 2025 - 22:23 GMT
This incident affected: GreenID (DVS - Medicare Card).