Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Bank Account Verification (0261) / Geo Lifestyle Characteristics (0322) item checks.
The incident duration was between 12:32 – 12:48 BST 12/06/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jun 12, 2021 - 15:14 BST
This incident affected: GBG ID3global (UK Bank Account Verification (0261), UK Geo Lifestyle (0322)).