Retrospective Service disruption - ID3global - 0261 - UK Bank Account Verification
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0261 - UK Bank Account Verification.

The incident duration was between 09:31 – 09:40 GMT 19/01/2020

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 19, 2020 - 09:58 GMT
This incident affected: GBG ID3global (UK Bank Account Verification (0261)).