Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate services listed below.
The incident duration was between 19:00 – 21:00 BST 14/05/2025
Service has since been restored and GBG Support teams are working with our supplier to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
If you need to speak to us regarding this notification, please contact the Customer Support team via loqatesupport@gbgplc.com
Posted 15 days ago. May 15, 2025 - 10:17 BST
This incident affected: Loqate (Email Validation).