Please be advised that we experienced a brief service disruption that may have prevented the use of ID3global & URU via either of the portals or an API.
The incident duration was between 18:57 - 19.02 GMT 07/02/2024
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 07, 2024 - 19:26 GMT
This incident affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).