greenID mobile - Service Disruption - Authenticity / Data Extraction / Face Comparison component Errors - Mobile Customers only
Incident
Report for GBG
Resolved
Service restored.
Additional Information:
Date: 30th June 2020
Time: 10:25 to 12:04 AEST
Additional Information:
Date: 30th June 2020
Time: 10:25 to 12:04 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Update
Dear Valued Customer,
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
Update
Dear Valued Customer,
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
Investigating
Dear Valued Customer,
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
We are investigating an issue affecting our service for MOBILE customers. We apologise for the impact this may be having on your business.
Components affected: Authenticity / Data Extraction / Face Comparison
Sorry for any inconvenience.
The next update will be provided when new information becomes available.
This incident affected: GreenID (greenID Mobile V1).