Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.
The incident duration was between 11.04 – 11.16 BST 15/07/25
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 15, 2025 - 11:34 BST
This incident affected: GBG ID3global (UK Edited Electoral Roll (0101), UK Mortality (0110)).