Retrospective Service Disruption - ID3Global 0155 - UK Credit Header (AML) & 0154 - UK Credit Header (Identity)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Credit Header (AML) & 0154 - UK Credit Header (Identity) item check.

The incident duration was between 10:05 – 10:09 GMT DATE 17/03/2023

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Mar 17, 2023 - 10:24 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155)).