Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. The team are currently uploading any missing files, and these should be available shortly.
Incident Start Time: 05/05/2026 17:00 AEST
Incident Resolution Time: 06/05/2026 10:49 AEST
Posted May 06, 2026 - 02:09 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Posted May 06, 2026 - 01:05 BST
This incident affected: GreenID (ShareFile Directories).