Service Disruption - greenID - DVS Production Visa and Citizenship

Incident Report for GBG

Resolved

DVS Citizenship Datasource: Service restored
Posted Jun 16, 2020 - 23:34 BST

Update

We are still experiencing intermittent disruption from DVS Production Visa and Citizenship data source that may be preventing you from using our service.

Resolution time is currently unknown.

The next update will be provided when new information becomes available.
Posted Jun 16, 2020 - 08:03 BST

Investigating

We are currently experiencing intermittent disruption from DVS Production Visa and Citizenship data source that may be preventing you from using our service.

Resolution time is currently unknown.

The next update will be provided when new information becomes available.
Posted Jun 16, 2020 - 05:20 BST

Monitoring

Please be advised that the DVS Production Visa data source has been restored. We are monitoring the status and updates will be provided when new information becomes available.
Posted Jun 15, 2020 - 07:15 BST

Investigating

We are currently experiencing intermittent disruption from DVS Production Visa data source that may be preventing you from using our service.

Resolution time is currently unknown.

The next update will be provided when new information becomes available.
Posted Jun 15, 2020 - 05:34 BST
This incident affected: GreenID (DVS - Visa Verification, DVS - Citizenship Certificate / Registration by Descent).