Retrospective Service Disruption - Loqate Data Centre

Incident Report for GBG

Resolved

Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our services. This is now resolved an additional information will be supplied via a Post Incident Report.

The incident duration was between 02:50 – 03:10 BST 06/10/21.

To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact the helpdesk via loqatesupport@gbgplc.com
Posted Oct 06, 2021 - 09:26 BST
This incident affected: Loqate (Capture V3, Capture V4, Verify, Email Validation, Phone Verification, Bank Verification, Geocoding, Find My Nearest, AddressComplete).