Notification of planned switch off of ID3global Search and Data Extracts - Sat 13th April
Scheduled Maintenance Report for GBG
Completed
The scheduled maintenance has been completed.
Posted Apr 13, 2024 - 17:00 BST
Update
Dear Customer,

Please be aware that all Search and Data Extract services on ID3global have been switched back on.

Please allow a few hours for the Data Extracts to process the backlog.

Any questions, please contact the GBG Helpdesk via HelpDesk@gbgplc.com
Posted Apr 13, 2024 - 16:25 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 13, 2024 - 12:00 BST
Scheduled
Dear Customer,

Please be aware that during the Grand National Racing event on 13th April 2024, GBG will be turning off all Search and Data Extract services on ID3global.

This is to enhance the performance and stability of the of the platform throughout the duration of the event.

All other ID3global services and functions will remain available. Any questions, please contact the GBG Helpdesk via HelpDesk@gbgplc.com
Posted Apr 08, 2024 - 18:20 BST
This scheduled maintenance affected: GBG ID3global (ID3global Portal, URU Portal).