GBG Support teams identified an increase in errors for Utilities Register - Gas requests during this time. Service has since been restored and we are chasing this with the supplier involved to investigate further.
The incident duration was between 14:40 – 14:55 BST DATE 24/04/24
To customers that have been affected by this issue, we would like to apologise and If you need to speak to us regarding this notification, please contact the helpdesk via loqatesupport@gbgplc.com
Posted Apr 24, 2024 - 15:13 BST
This incident affected: Loqate (Utilities Register - Gas).