Retrospective Service disruption - Identity as a Solution - UK Credit Header (0154/0155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header.

The incident duration was between 12.54 – 13.10 BST 13/09/20

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 13, 2020 - 13:44 BST
This incident affected: GBG Identity Solution (Verify Person, UK Credit Header (0154/0155)).