We’re pleased to inform you that the service disruption to the Credit Header advanced features we reported earlier is now resolved.
The incident duration was between 11.40 – 11.45 BST 15/10/20
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 15, 2020 - 12:33 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155) - Match level Advanced/Enhanced).