Notification of Planned Maintenance - Loqate ANZ WAF implementation

Scheduled Maintenance Report for GBG

Postmortem

Please be advised that we have rolled back this change due to the SSL/TLS connection issues from one customer. We will work with the customer to identify the issue and reschedule this change in a later stage. We will post another notification for the new schedule.

Posted Jul 28, 2022 - 01:02 BST

Completed

The scheduled maintenance has been completed.

Posted Jul 28, 2022 - 00:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 27, 2022 - 23:00 BST

Scheduled

GBG takes security of our customers and our platforms very seriously, so we continuously improve our security posture. As part of this process, we will be moving Loqate ANZ Harmony API services (hosted.mastersoftgroup.com) behind a Web Application Firewall (WAF). The change will be implemented during the following period:

Thursday, 28 July 8:00am-9:00am Sydney Time

We are not expecting any downtime or interruption of the service during the rollout.

Posted Jul 21, 2022 - 07:28 BST

This scheduled maintenance affected: Loqate for Australia and New Zealand (Harmony RightAddress) (Customer Portal, Address (ANZ), Address (International), Email Validation, Phone Validation (ANZ), Company Lookup (AU), Legacy RightAddress (ANZ), Legacy Datasan (AU)).