Retrospective Service Disruption - ID3Global Peru Identity (0520)

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the item check listed above

The incident duration was between 23:50 BST 03/06/2025 – 00:20 BST 04/06/2025

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jun 04, 2025 - 09:15 BST
This incident affected: GBG ID3global (Peru Identity (0520)).