Retrospective Service Disruption - ID3Global - Credit Header (/01540155)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the 154/155 item check.

The incident duration was between 11:29 – 11:33 BST 10/09/2019

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 10, 2019 - 14:22 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155), UK Credit Header (0154/0155) - Match level Advanced/Enhanced).