Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 03/07/2026 11:06 AEST
Incident Resolution Time: 03/07/2026 12:26 AEST
Posted Jul 03, 2026 - 04:04 BST
Investigating
Our supplier is currently experiencing a service disruption that may be preventing you from using our service and team is actively working with the supplier to investigate the issue and restore normal service as quickly as possible.
We sincerely apologise for any inconvenience this may be causing your business and appreciate your patience and understanding while we work towards resolution.
Next Update: As soon as further information becomes available
Posted Jul 03, 2026 - 02:57 BST
This incident affected: GreenID (ASIC Personal Name Search, Experian Australian Credit Header, Australian Tenancy File, Data Co-Op Database, FCS Public Number Directory, FCS NAD File, NZTA NZ Drivers Licence, Experian NZ Credit Header, FCS Experian Data Sources, Segmented Experian Credit Header Data (AU), Segmented Experian Credit Header Data (NZ), NZ Experian Tenancy (FCS)).