We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A post mortem containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 10:43 – 15:27 BST 15/07/25
To customers that have been affected by this issue, we would again like to apologise.
Posted Jul 15, 2025 - 16:01 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 15, 2025 - 15:14 BST
This incident affected: GBG ID3global (Germany Credit (0401)).