We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.
The incident duration was between 11:50am - 3:12PM AEDT
To customers that have been affected by this issue, we would again like to apologise.
Posted Nov 04, 2025 - 21:57 GMT
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Nov 04, 2025 - 01:01 GMT
This incident affected: GreenID (Super and Payroll - Superannuation data source, Super and Payroll - Payroll data source).