Notification of Planned Platform Maintenance - GBG Go - Multiple services

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted Apr 13, 2026 - 17:15 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 13, 2026 - 17:00 BST

Scheduled

Dear Customer,

This notification is to inform you of maintenance activities taking place during the stated date and time.

We anticipate no downtime but the service may face degradation during this window.

Any questions, please contact GBG Customer Support.
Posted Apr 13, 2026 - 14:59 BST
This scheduled maintenance affected: GBG Go (Data Verification - Australia: Single match standard sources (non-AML), Data Verification - Australia: Single match standard sources (AML), Data Verification - Australia: Single match gov ID source, Data Verification - Australia: Single match standard sources (with additional sources) (AML), Data Verification - Australia: Single match all sources with additional sources (including govID), Data Verification - Australia: Single match standard sources (with additional sources) (non-AML), Data Verification (Dual Match) - Australia Dual match additional sources (including govID), Data Verification (Dual Match) - Australia:Dual match all sources (including govID), Data Verification (Dual Match) - Australia: Dual match all sources KYC, Data Verification (Dual Match) - Australia: Dual match gov ID source, Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (AML), Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (non-AML), Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (AML), Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (non-AML), Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (AML), Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (non-AML), Data Verification (Dual Match) - Australia: Dual match standard sources (AML), Data Verification (Dual Match) - Australia: Dual match standard sources (non-AML), Data Verification (Gov ID Only) - Australia: Birth Certificate, Data Verification (Gov ID Only) - Australia: Centrelink, Data Verification (Gov ID Only) - Australia: Change of Name, Data Verification (Gov ID Only) - Australia: Driver's licence, Data Verification (Gov ID Only) - Australia: Electoral Roll, Data Verification (Gov ID Only) - Australia: Marriage Certificate, Data Verification (Gov ID Only) - Australia: Medicare, Data Verification (Gov ID Only) - Australia: Passport, Data Verification (Gov ID Only) - Australia: Visa).